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Practice Policies

We provide clear and transparent billing. Patients are expected to pay on the day of service unless prior arrangements are made. We will explain all fees and rebates, and handle billing enquiries promptly and respectfully.

We aim to offer timely care. Patients are expected to attend on time and give adequate notice for cancellations. We will do our best to minimise delays and communicate any changes.

Your privacy is important to us. Patients are expected to provide accurate information and respect others’ confidentiality. We securely manage your personal and health information in line with Australian privacy laws.

Informed Consent

This section details the method for obtaining informed consent.

Results / Follow Up

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Repeat Prescriptions

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Telehealth Policy

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Afterhours Care 

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Opioid Prescribing

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Communication Policy

We provide clear and transparent billing. Patients are expected to pay on the day of service unless prior arrangements are made. We will explain all fees and rebates, and handle billing enquiries promptly and respectfully.

Patient Rights

We aim to offer timely care. Patients are expected to attend on time and give adequate notice for cancellations. We will do our best to minimise delays and communicate any changes.

Violence Free Workplace

We are committed to a safe and respectful environment. Patients are expected to behave courteously at all times. We do not tolerate abusive or threatening behaviour and will take action to protect staff and others.

We provide clear and transparent billing. Patients are expected to pay on the day of service unless prior arrangements are made. We will explain all fees and rebates, and handle billing enquiries promptly and respectfully.

PLACEHOLDER]\

PLACEHOLDER]

PLACEHOLDER

PLACEHOLDER

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08 9921 4433

Phone Enquiries:

8:15am - 4:45pm Monday - Friday 

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